staff attrition costs often cited as one of
the major expenses of any business, pity the
organisation that ignores the need to listen
to their staff and collect regular staff feedback.
When managed well, employee surveys can assist in increasing
staff retention rates, lowering absenteeism,
improving productivity, enhancing customer relations,
and increasing profitability. When staff survey
results are acted on by Management, it can reinforce
to employees that their input is valued by the
organisation and help improve morale and loyalty
- All valuable outcomes in today's candidate-short
With this in mind,
why is it that so many HR Managers and Directors
do not conduct staff surveys on a regular basis?
The employee survey
process often presents a number of challenges;
high costs, a time consuming process, poor response
rates, and administrative challenges around
producing quality reports and charts. So how
does one overcome these hurdles to implement
an effective employee feedback program?